Without any doubt, Enterprise Resource Planning software is the backbone of the manufacturing and distribution industry. It brings every information, operation, and task on the same platform and ensures that resources are utilized in the best possible manner.
Your ERP solution is critical to the success of your business. It’s important to keep your solution running smoothly and performing at its highest level of efficiency with a high-quality service plan. An ERP maintenance plan helps you optimize and protect your investment by ensuring access to breakthrough innovations to improve and expand your functionality, through enhancements, upgrades, and comprehensive online services and support. You’ll receive access to information that not only helps your team understand how the software works but also shows them how to get the most out of your solution to enable better business performance.
A majority of companies today rely on ERP that can enhance their productivity and create a streamlined and structured work environment. When we talk about ERP, AMC (Annual Maintenance Cost) is one of the most important aspects that will help you stay updated with current technology and software versions to perform well and stay competitive. AMC is a maintenance contract or an insurance policy for your technological advancement. It is a software update service for which your company has to pay annually, to the software provider. In this blog, we discuss the benefits of the annual maintenance contract for an ERP solution.
AMC is Not an Expense; It’s an Investment
Manufacturers need to maintain and update their ERP software to ensure it stays current with new technology. An annual maintenance contract ensures you keep your ERP system up-to-date and functioning at its best.
Let’s have a look at how investing in an AMC can benefit your company:
- AMC leaves no gap for glitches
Technology keeps evolving and so will your manufacturing ERP. The most advanced features you are using now may become obsolete in the coming years. A set of more innovative functionalities may hit the market and you will have to stay updated to stay competitive. AMC ensures regular updates and bug fixes. It allows your software to run smoothly, without any hurdles. From providing regular IT support to resolving bugs/issues, everything is taken care of by the ERP provider.
When there are no glitches in using the software, users can leverage the software’s complete functionality, without hassles. As a result, AMC, along with providing updates, also drives business productivity and employee efficiency.
- Access latest features and new functionality
If you cut corners and don’t pay the maintenance charges as per the AMC, you will save money but not in a long run. Without an AMC, organizations are not eligible for timely updates or access to the remote help desk – if they want these services, they need to pay a fee, which may include a penalty.
The latest features and new functionality are paramount to keep your business running competitively. When you pay the regular maintenance cost, you get well-timed updates with features, functionality, service packs, new version releases, minor updates, and enhancements.
Enrollment in an ERP Maintenance Plan gives your organization access to breakthrough releases that will keep you current and help increase your organization’s speed, performance, and productivity.
- Continual support from the vendor
Companies that are covered under a maintenance plan will get support during a software malfunction. Software professionals and consultants will help you to ensure the software functions smoothly.
Protect your investment by keeping your solution up-to-date and running at peak performance. Updates not only help ensure legal and regulatory compliance but also help keep your solution running securely and uninterrupted.
- Timely releases
Software companies fix both major and minor bugs throughout an ERP’s life. When you have an annual maintenance contract, the ERP software developer addresses any minor bugs, provides you with the latest version, and keeps the solution performing at its optimum level – this helps businesses increase ROI while eliminating roadblocks.
Support tools and training give your employees the ability to resolve small technical issues on their own, enhancing overall productivity.
- Security uptime
Security is the topmost concern for every business owner. With AMC, the service provider is wholly and solely responsible for 24/7 surveillance and provides regular updates for your ERP system. They ensure maximum uptime and you always have someone reliable to fall back on, whenever required.
If you want to keep pace with technology, it is better to stay consistent with the annual maintenance contract. Whether you are a small business or a multinational corporation, an annual maintenance contract is important. To know more, feel free to contact us.