Without any doubt, Enterprise Resource Planning software is the backbone of manufacturing and distribution industry. It brings every information, operation, and task on the same platform and ensures that resources are utilized in the best possible manner.
Your ERP solution is mission critical to the success of your business – keep your solution running smoothly and performing at its highest level of efficiency with a high-quality service plan. The ERP Maintenance Plan helps you optimize and protect your investment by ensuring access to breakthrough innovations to improve and expand your functionality, through enhancements, upgrades and comprehensive online support and services. Receive access to information that not only helps your team understand how the software works but also shows them how to get the most out of your solution to enable better business performance.
A majority of companies today rely on ERP that can add more to their productivity and create a streamlined and structured work environment. When we talk about ERP, AMC (Annual Maintenance Cost) is one of the most important aspects that will help you stay updated with the current technology and software version so as to perform well and stay atop the competition. Simply put, AMC is a maintenance contract or an insurance policy for your technology advancement. It is a software update service for which your company has to pay annually, a nominal percentage of the license fees, to the software provider. In this blog, we discuss the benefits of Annual Maintenance Contract or AMC, in an ERP solution.
AMC is Not an Expense; It’s an Investment
It is very important for manufacturers to maintain and update their ERP software to ensure business computability. And to keep the software on track, Annual Maintenance Contract is the ultimate solution. Paying a nominal amount per year is never a big deal if you get the gamut of benefits in return.
Let’s have a look at how investing in AMC can benefit your company in the long run –
- AMC leaves no gap for glitches
Technology keeps on evolving and so will your ERP software. The most advanced features that you are using presently may become obsolete in the coming years. A set of more innovative functionalities may hit the market and you will have to stay updated with it so as to surpass the competition. AMC ensures regular updates and bug fixes. It allows your software to run smoothly, without any hurdles. From providing regular IT support to resolving bugs/ issues, everything is well taken care of by the ERP provider.
When there are no glitches in using the software, users are able to leverage the software’s complete functionality, without hassles. This does not disturb the operator’s core work and their method of working. As a result, AMC, along with providing updates, also drives business productivity and employee efficiency.
- Access latest features and new functionality
If you cut corners and don’t pay the maintenance charges as per AMC, you will surely save money but not in a long run. Without AMC, organizations are not eligible for timely updates or remote help desk – if they want these services, they need to pay an amount, which may include a penalty.
Latest features and new functionality are paramount to keep your business on the roll. When you pay regular maintenance cost, you get well-timed updates regarding features, functionality, service packs, new version releases, minor updates, and enhancements. With programmers and developers working continuously on the improvement of the ERP software, customers are inevitably content with the services.
Enrollment in an ERP Maintenance Plan gives your organization access to enhanced functionality and innovative technology advances to your solution. These breakthrough releases will keep you current and help increase your organization’s speed, performance, and productivity.
- All time support from the vendor
Companies that are covered under maintenance plan will get the utmost support during a software malfunction. Software professionals and consultants will never keep your questions unanswered and ensure that the software functions smoothly.
Protect your investment by keeping your solution up to date and running at its peak performance. Updates not only help ensure legal and regulatory compliance but also help keep your solution running securely and uninterrupted.
- Timely releases
Software companies certainly fix major and minor bugs over the course of an ERP’s life. Ideally, when you are current with the annual maintenance, the ERP software developers address the minor bugs, ensure the latest version and software release and allow the solution to perform at its optimum level – this helps businesses increase ROI while eliminating the roadblocks.
Support tools and training give your employees the ability to resolve small technical issues on their own, enhancing overall productivity.
- Security uptime
Security is the topmost concern for every business owner. With AMC, the service provider is wholly and solely responsible for 24/7 surveillance and provide regular updates for your ERP system. They ensure maximum uptime and you always have someone reliable to fall back on, whenever required. AMC facilitates the integration of new trends such as mobility in a software, automation facility to handle routine operations, access to integration and more.
If you want to keep pace with the technology, it is better to stay consistent with the Annual Maintenance Contract. Whether it is about a small scale business or an MNC, Annual Maintenance Contract is the ultimate solution that adds more advanced features to the current software. You don’t need to spend a fortune to stay updated. To know more, feel free to contact us.
An ERP Maintenance Plan is a plan for success!